Data Deletion Request

01How to request deletion

Send us a message on WhatsApp or call, or use the contact page. If we publish an email address on this website, you can email it as well. Please write "data deletion request", your full name and the phone number, WhatsApp number or email you used when you contacted us.

02How we check it is you

To protect your privacy we confirm that the request comes from the person it concerns. We may ask you to message from the same number you used before or to confirm a detail of your enquiry. We do not ask for card numbers or passwords.

03What we delete

When we accept your request we delete:

• your name, phone or WhatsApp number, email address and country;
• your enquiry, quote and booking details, including pickup places, dates and notes;
• details saved from forms you started but did not finish;
• the link between you and the visit statistics, where it can be identified.

04What we may keep

We may keep limited records where the law of Pakistan requires it, for example accounts or a record of a completed trip, for as long as the law asks. We keep summary visit statistics that do not identify you. Messages in your own WhatsApp app stay on your phone and can be deleted by you there.

05How long it takes

We complete deletion requests within 7 to 14 days from the day we confirm your identity. When it is done we tell you by the same channel you used. If we need more time or cannot delete something, we explain why.

06Other rights

You can also ask to see the details we hold, or to correct them. See our privacy policy for all your rights, and the form consent notice for the details our forms collect.